Engineering Manager

Overall

As an Engineering Manager, you’re the manager of a small to mid-sized team. You're a strong project manager and are comfortable with management practices. As a leader, you track your the team's efficiency and quality of work and regularly assist in adjusting processes and timelines to ensure that they’re meeting expectations.

Responsibilities

You spend less time writing code than a Staff Engineer, but there is an expectation that you still engage in some technical deliverables such as bug fixes and small features, without blocking or slowing down your team’s progress. More than writing code, you’re responsible for identifying process bottlenecks and clearing any potential roadblocks to success for your team.

You and Your Team

You’re expected to have a large impact on the success of their team as a whole. Specifically, as a leader, you’re capable of identifying the most high-value projects and keeping your team focused on them. In doing so, you’ll partner closely with Product Managers and Project Managers to manage project scope and ensure that technical deliverables are met. In addition to focusing your team’s efforts, you’re capable of identifying headcount needs, as well as planning and recruiting as needed.

You’re an independent manager. You're comfortable managing team members whose skills may differ from your own. You communicate expectations clearly to all team members - soliciting and delivering individual feedback often. You are also expected to identify areas of technical debt, to carry out cost/benefit analyses for resolving it, and communicating suggested timelines to the Product and Engineering teams in order to do so.

Example Skills and Behaviors

People Leader

• Team leader with a proven ability of developing and retaining talent
• Delivers fair, candid, and motivating performance reviews that show reports a path for growth
• Works closely with manager and People Team to resolve people relations issues
• Capable of running hiring for a role, can identify and recruit talent, runs pre-briefs/de-briefs, etc.

Knowledge

• Deep or, sometimes unique, knowledge of area of specialization
• Can navigate moderate, ambiguous problems with ease
• Sought out as an advisor for complex problems

Communication

• Can work and influence cross-functional projects effectively
• Ability to represent Glossier as a manager of vendors or supporting strategic partnerships or key relationships
• Involves the right stakeholders at the right time
• Seeks to understand, mediate, and resolve conflict
• Coaches others on the team towards mindful communication
• Helps team understand the broader context behind change so that trust is fostered across the company
• Promotes initiatives for inclusion and transparency at Glossier

Executing / Delivering Goals

• Given direction in the form of goals and objectives; discerns the best way to apply resources and cross-functional stakeholders to execute
• Ability to adhere to timelines, budgets, work plans and guide cross-functional partners and reports to do the same
• Understands the prioritization process, and how projects need to fit into broader goals for the company
• Proactively identifies and addresses potential roadblocks before they impact the team

Discretion / Supervision

• Accomplishes work via managing team; sufficient IC work. (player / coach)